About Us

About Us

Who we are

Interchange Incorporated (Interchange) supports agencies that offer volunteer-supported services that provide family respite and social opportunities for children and young people with a disability.

Interchange supports a network of agencies across Victoria, New South Wales, South Australia and Tasmania by:

  • provision of information and resources
  • marketing and promotion of agencies and their programs
  • provision of professional development opportunities
  • facilitation of networking and partnering opportunities
  • attraction and engagement of volunteers to assist in meeting the needs of people with a disability and their families
  • advocating for sector improvement

Interchange is a not-for-profit, non-government incorporated association with tax deductible status.

Read more about the services provided by Interchange agencies

Find your nearest Interchange agency

Our Vision

To be part of a community that shares the responsibility for the wellbeing of all, celebrates and promotes difference and strives for inclusiveness and choice.

Our Mission

Interchange assists its members to build inclusive communities and to develop responsive services which enhance the quality of life for individuals and families impacted by disability.

Our Values

Integrity: We are open, honest and accountable in all of our practices.

Social Justice: We contribute to and work with the broader community to bring about positive changes for individuals and society. We recognise that a fair community means that all people have the right to equal opportunities and justice and can participate fully within their communities.

Quality: We provide a supportive environment for the Board, staff, volunteers and partners to excel in the provision of services with standards and systems that support and build on our strengths.

Positive Work Environment: We value and promote a positive and safe work environment that supports diversity and values individual abilities and contribution.

Sustainability: We will aim to maximise our enterprise opportunities and undertake responsible financial management.

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